Abstract
Interpersonal skills are generally the social skills that one requires to effectively communicate with others. These include delegation, persuasion, and attentive listening, leadership, and reflection, verbal and non-verbal communication among many others that form part of our communication. This paper seeks to show the relevance of having such interpersonal skills and their role in businesses.
The different interpersonal skills in possession
Public Speaking
The single most important factor in both career advancement and personal satisfaction is a mastery of the public speaking interpersonal skills. It is the process or act of performing a presentation focused around an individual direct speech to a live audience in a structured, deliberate manner in order to inform, influence, or entertain them. This is a skill I have mastered based on presentations in class and during the various forums whenever am called upon.
Emotional Intelligence
It is the ability to recognize and manage your own and others’ emotions. However, in reality, they go beyond that, and into the wider realms of how you organize yourself and how you approach life and deal with others.
Listening
Listening refers to one of the most essential skills that we are required to have and use effectively. Listening is the act of hearing attentively. Listening skill is a technique used for understanding, what is being said by taking into account how something is said and the non-verbal signs and body language that accompanies it.
Assertiveness Skills
It involves expressing oneself and rights without violating others’ right. This is being considerate of other peoples’ rights. For example anger resentment we have to be considerate of others.
Conflict Resolution Skills
Conflict is natural and inevitable skill that helps one to resolve differences so that they may continue a relationship effectively. We are human and at some point incur conflicts such skills come in handy to restore our relationship.
Decision Making
This is another important element of interpersonal skills and as the word suggests, it too has an important role in an organizational environment. I frequently have to make decisions based on my life and that of others.
Effective Feedback
This is another interpersonal skill that completes the communication process. It enables one to make choices and actions. Every time we communicate we wait for feedback to act on. E.g. in a class setting exam results provides a feedback to students.
Supervising people
This is a skill in a corporate setting that involves managing a given number of people performing allocated duties. This is through giving morale, helping them out, offering guidelines and expecting results.
The Skills in Need to Develop
Networking skill
It is a skill that involves creating a professional connection with those in your career so as to maintain contact, get to share ideas and professional opportunities and grow yourself professionally while still in college. This is through attending professional forums and getting contacts of distinctive professional and being in touch.
Tact skill
It refers to a keen sense of what to say or do to avoid giving offense. It is a skill in dealing with difficult or delicate situations around us. Everything we do has effects and we have to choose those worth doing tactfully.
Negotiation
This type of skill is fundamental for business communication. It literally means that a person has the ability to discuss the matter at hand and then reach an agreement in a professional way. This is mostly during signing of business partnerships where the parties negotiate and agree with given terms and conditions.
Interviewing
Good preparation for an interview is absolutely key to getting a job. Exactly what you need to do will vary depending on your role in the interview. Interview skills are integral in our career and a good grasp of it improves the way we present ourselves for the job.
Counseling
It entails giving hope to those in desperate situations or the sick and makes them determined in life again. It is a skill practiced by professionals and can be used to effectively restore morale to an employee who has been affected by job cut.
Conclusion
In conclusion, Interpersonal skills are extremely important as they help people make progress in life. Effective communication forms the basis of everything in life, be it business or personal relationships. It is seen that those who are lacking in interpersonal skills are more incompetent, less qualified and therefore less attractive personality wise. They are not cut out to be leaders and will never be able to make progress as a consequence. Having better interpersonal skills in an organization will ensure better decisions and effective communication within and beyond the organization.