Individuals experience the world from different lenses: our unique life experiences shape the way we develop our personal and cultural identities. It is important for counselors to look at models of cultural identity development to understand where their client lies in the development of their own identity. Additionally, it is integral for the counselor to be able to reflect on their own lived experiences and the reported experiences of their clients in a way that fosters compassion when interacting with clients who have experienced prejudices, microaggressions, and intentional or unintentional bias or discrimination.
Change and conflict often go hand-in-hand. Briefly discuss a difficult change workplace experience and describe the conflict that took place as a part of this change.