The Norming Stage

The norming stage is marked by less division and more collaboration. The level of anxiety associated with

interaction is generally reduced, making for a more positive work climate that promotes listening. When

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people feel less threatened and their needs are met, they are more likely to focus their complete attention

on the purpose of the group. If they are still concerned with who does what and whether they will speak in

error, the interaction framework will stay in the storming stage. Tensions are reduced when the normative

expectations are known and the degree to which a manager can describe these at the outset can reduce the

amount of time the group remains in uncertainty. Group members generally express more satisfaction

with clear expectations and are more inclined to participate.