· Quality Improvements (QI): Applying evidenced based information to evaluate patient outcomes and to design, test and implement changes to the healthcare delivery model. These changes stive to continually improve the quality of care.
· Safety: The importance of patient safety, it also acknowledges the need to explore provider safety issues. Recognizing unsafe practice, errors, shortcuts, error reporting systems, medication pumps, national patient safety initiatives and regulations.
· Informatics: The utilization of technology and information to manage patient care, prevent medical errors, enhance decision making and encourage collaborative communication. The competency acknowledges that technology can paly an impactful role in preventing medical errors.