Portfolio Project Guidelines

PP consisting of only these 3 parts

1. Business Memo

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2. Customer Complaint Letter

3. Letter of Recommendation

Please see attachment

 

 

Portfolio Project Guidelines

 

Total Worth = 260 Points

 

This assignment will be a portfolio project consisting of 4 parts:

 

  1. Business Memo (65 points)
  2. Customer Complaint Letter (65 points)
  3. Letter of Recommendation (65 points)
  4. Resume and Cover Letter (65 Points)

 

Below you will find the guidelines for each section of the project. You will submit all the parts together in one document with the file format .doc or .docx and the portfolio will be checked through TurnItIn. TurnItIn is embedded in the submission area, there is no action to be done by your for TurnItIn. I will warn that do not submit these sections that are copied from other areas or submitted in other courses and it is self-explanatory not to use it by someone that has submitted an assignment before or any other websites that sell or can acquire written papers, as this will be flagged. Any high TurnItIn score above 20% will be an automatic 0 grade, please use your own original work. If you have submitted a resume before through TurnItIn, please revise it to make it better. When reviewing the score, I will review the work first, and I will add a message in your submission regardless of the outcome. Do not panic, all that I ask is to write your original work.

 

This Assignment cannot be late.  Failure to submit this paper on time will result in a zero (0) grade.

 

 

 

 

 

Business Memo Guidelines

Worth 65 points

 

Due: Last day of Module 4

 

A Business Memo is a communication to your employees and should be treated as an internal and private document.  Each student must write one (1) business memo, 1-2 pages long (worth 65 points) using the proper format according to the textbook section on memorandum.  A letterhead is also required for this assignment.  With the letterhead, use a fictitious company and insert the letterhead to the business memo.

 

The topics for the Business Memo assignment: computer usage, email usage, dress code, employee benefits, directives, request for action, vacation usage, annual bonus, employee of the month, trip report, reminders, and announcements.  For additional topics, e-mail the instructor for approval.

 

Criteria: Be creative but remember to keep your audience in mind, clearly specify purpose, appropriate content, organization, workable solutions, proper writing mechanics, and above all professional.

 

Write the Business Memo using Microsoft Word with a 1-inch margin (left, right, top, and bottom) and use 12-point Times New Roman font.

 

Note: Points will be deducted if the paper does not comply by the guidelines described above.

 

 

 

 

 

Customer Claim Response Letter Guidelines

Worth 65 points

 

Due: Last day of Module 4

 

Each student will write a 1 – 2 page Customer Claim Response Letter attempting to rectify the complaint spelled out from a fictitious customer’s claim letter. The letter should be written using your best effort to regain the recipient’s confidence and provide ways to solve the problem, if possible.

 

The topics to rectify a problem using a Customer Claim Response Letter: defective product, false advertising, unsatisfactory service, service cancelled, wrong order, order charged but not delivered, mail issues, additional charges, penalty fees.  For additional topics, e-mail the instructor for approval.

 

Criteria:  Be creative but remember to keep your audience in mind, apologize for things that went wrong, acknowledge and empathize, provide information for the problem, explain how the issue will be resolved, thank the customer for their business, appropriate content, organization, proper writing mechanics, and above all, BE professional.

 

Write the Customer Claim Response Letter using Microsoft Word with a 1-inch margin (left, right, top, and bottom) and use 12-point Times new Roman font.

 

Note: Points will be deducted if the paper does not comply by the guidelines described above.

 

 

 

 

 

 

 

Letter of Recommendation Guidelines

Worth 65 points

 

Due: Last day of Module 4

 

Each student will write a 1 – 2 page Letter of Recommendation, worth 65 points. The best approach will be to use a few well-chosen words to the effect of letting someone else know how highly you value a third party.  Resist the temptation to go overboard and approach your recommendation in a straightforward manner that will still allow you to get the point across and still present the specific valuable skills.  This is a flexible assignment, therefore you may write the Letter of Recommendation about yourself or for someone else, but it is preferred to write it about yourself and recommendation that you may use.

 

The topics for the Letter of Recommendation assignment: application for a job, as a reference, job promotion, students applying for collage, and students applying for scholarship.  For additional topics, e-mail the instructor for approval.

 

Criteria: Be creative but remember to keep your audience in mind, use the business letter format, briefly introduce yourself, confirm facts about the candidate, judgment of candidate skills, examples of candidate performance, close letter on a positive note, end letter appropriately, apply appropriate content, organization, proper writing mechanics, and above all professional.

 

Write the Letter of Recommendation using Microsoft Word with a 1-inch margin (left, right, top, and bottom) and use 12-point Times New Roman font.

 

Note: Points will be deducted if the paper does not comply by the guidelines described above.

 

 

 

 

 

 

Resume and Cover Letter Guidelines

Worth 65 points

 

Due: Last day of Module 4

 

Each student will write a 1 – 2 page personal Resume and a Cover Letter, worth 65 points.  A resume might be one of the most important documents you will write during your professional career.  Most importantly, a resume provides you the opportunity to select only your strongest qualifications and skills unlike many job application used by business companies.

 

Types of Resume for the assignment: chronological, functional, or combination of the two.

 

Criteria: Be creative but remember to keep in mind the resume length preference, creative format, standard content, organization, proper writing mechanics, and above all professional.

 

Write the Resume and Cover Letter using Microsoft Word with a 1-inch margin (left, right, top, and bottom) and use 12-point Times New Roman font.

 

Note: Points will be deducted if the paper does not comply by the guidelines described above.