Pitch refers to the frequency, high or low, of your voice. A pleasant, natural voice will have some variation
in pitch. A speaker with a flat pitch, or a monotone (one-tone) voice, is often interpreted as being bored
and often bores his or her listeners.
If you are leaving a voice mail, state all the relevant information in concise, clear terms, making sure to
speak slowly; don’t forget to include your contact information, even if you think the person already knows
your phone number. Imagine you were writing down your phone number as you recite it and you will be
better able to record it at a “listener-friendly” speed. Don’t leave a long, rambling voice mail message. You
may later wish you had said less, and the more content you provide the more you increase the possibility
for misunderstandings without your being present for clarification.