Nonverbal Communications

Communication requires (at least) one sender, a message and a recipient, and consist of nonverbal and verbal format.

Nonverbal communications are commonly called body language. Many studies have been done on nonverbal behavior. Meanings people assign to different kinds of body language vary. Nonverbal behaviors do not always speak as clearly as words. Be aware of the possible meaning of nonverbal cues, and that different cultures may interpret body language in different ways.

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Verbal communications include face-to-face, telephone, radio or television and other media.

A. Your department is having a group meeting using Zoom and it is mandatory that you attend. You log into Zoom and your co-worker is one of the Co-Host. During her verbal communication, many employees express that they were not able to hear the information she provided, and asked her to speak up louder. Your co-worker appeared to ignore the feedback and employees turned off the cameras.

In your own word explain in details some of the nonverbal cues of both your co-worker/co-host as well as the employee’s reactions/expressions.

B. Verbal communication in the workplace occurs between many different individuals and groups such as co-workers, supervisors/managers, contractors, presenters and colleagues (employees, customers, and clients).

Create a list of examples of workplace verbal communications between the supervisors/managers, team members and customers/clients.

Submit your work in at least 4-6 paragraphs to Extra Credit in Moodle.