The demographics forces are unpredictable as anything when it involves substance abuse and mental health. Covid-19 has impacted all of us in one way or another and the same is true for the businesses. More people are doing through mental health issues and turning to substances to help cope with everyday struggles. As a result, the clients within the organization has increased. This is great for profit because more clients, mean more revenue. However, more clients also mean have heaver case load of staff. This leads to staff burn out and high turn over rates. This increases the inquiries for higher salaries and more new hires.
The advantages of technological change are that more clients can be contacted and receive services via email, telephone, social media, and video. The communication can be expanded further and more families can get support. The disadvantages of technological change are that not everyone can afford or operate technological devices, so many individuals are left out of the loop.
Presently, my company utilize the (MIS) system, Management information System. This system helps the staff to share information, store data, record financial material, and easily detect errors. Information technology can lead to beneficial changes within the workplace in many ways. Information technology is the set of methods or techniques for acquiring, organizing, storing, manipulating, and transmitting information (Jones & George, 2020, Chapter 18, Essential Managerial Tasks). Information technology can increase accessibility, communication, data tracking, and accurate budgeting.