Mechanisms for Administer Programs through Central

Create mechanisms and incentive Selection from a menu of alternative delivery mechanisms achieving policy ized, hierarchically organized public structures to achieve policy based on pragmatic criteria; this often means helping objectives agencies or self-regulating professions objectives especially through use build cross-sector collaborations and engaging citizens of markets to achieve agreed objectives Role of public man- Ensures that rules and appropriate Helps define and meet agreed Plays an active role in helping create and guide networks ager procedures are followed.. Responsive upon performance objectives; of deliberation and delivery and help maintain and to elected officials, constituents, and responsive to elected officials enhance the overall effectiveness, accountability, and clients. Limited discretion allowed to and customers; wide discretion capacity of the system. Responsive to elected officials, administrative officials allowed citizens, and an array of other stakeholders. Discretion is needed, but is constrained by law, democratic and constitutional values, and a broad approach to account ability Approach to Hierarchical, in which administrators are Market-driven, in which aggre- Multi-faceted, since public servants must attend to law, accountability accountable to democratically elected gated self-interests result in out- community values, political norms, professional stand officials comes desired by broad groups ards, and citizen interests of citizens seen as customers Contribution to the Delivers politically determined objec- Delivers politically determined Delivers dialogue and catalyzes and responds to active citi democratic process tives and accountability; competition objectives; managers determine zenship in pursuit of what the public values and what is between elected leaders provides over- the means. Skepticism regard- good for the public. No one sector has a monopoly on arching accountability. Public sector ing public service ethos; favors public service ethos; maintaining relationships based on has a monopoly on public service ethos customer service shared public values is essential