During Pete’s exit interview, he stated that he did not receive managerial direction or training in regard to accessing computer systems and online patient records. The hospital administrator reviewed the management training manual and found that the area detailing instructions that management needs to give to staff is sparse. The hospital administrator asks that you write a section of the management training manual to provide clear instructions for management oversight in the area of handling and accessing patient records. As part of managerial oversight of hospital staff, access to patient records should be restricted and only available to appropriate staff members. For instance, in this case study, Pete should not have had access to Winnie’s patient record.
Develop a section of the management training manual that includes the following (5–7 pages):
- Write at least four clear instructions for management oversight in the area of handling and accessing patient records.
- Create at least two policy statements for role-based security level access to patient records.
- Include at least three methods to set security levels for accessing patient records to support the policy statements.