Health service management

Assignment 1 has a word limit of 3300 words and it is worth 50%. For submission date, please refer to the unit outline.

The assignment is intended to take the form of a scenario based Change Management Plan.

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For the purpose of this proposal, choose one of the two scenarios

You are a Senior Health Manager working in a public or private healthcare delivery setting (or facility) where service delivery predominantly focusses on curative care. In the context of increased debates on management of chronic and non-communicable diseases, you have received an extra allocated funding to improve the delivery of healthcare services in your healthcare setting moving away from a predominantly curative focus to an integrated (curative and preventive) healthcare services delivery model.

You are a Senior Health Manager working in a rural Health Service. You have received an extra allocated funding to improve your health service moving away from acute care to a Primary Health Care Model.

As a health service manager, you are responsible for writing a change management plan addressing the following;

A clearly defined context of change – a brief description of the organizational setting being considered which could be your work place or organization whose context you are well conversant with.
A clearly defined need for the change i.e. problems and issues needing change or improvement; importance of considering change for these problems and issues
A clearly defined intended change (type of change and what needs to be changed)
Map the process of change which you will employ and outline how you will manage the change process as well as resistance to change
Resources required for the change and how you will mobilize them i.e. how you will use the allocated funding and existing human resource (personnel) to implement the change plan.
Techniques which you will use for sustaining the change and stimulating innovation

You will need to draw on theoretical concepts around change management; functions and roles of a health services manager; health services organizations, external environment and any other theoretical concepts relevant to you change management proposal

Also draw on your experience and knowledge of how to write and present a proposal i.e. cover page indicating the title and who the proposal will be submitted to.

Take time to understand Integrated Health Care and Primary Health Care models of care for you to be able to clearly define and justify the needed change.

Use of clear examples from the context which you are referring to for this assignment is critical to demonstrate your understanding and application of management theoretical concepts.

Marking Guide-Essay

OBJECTIVE		0%	20%		50%	70%		100%	Weight	Mark Awarded
Introduction:clearly defines the topic and purpose		No introduction provided		Poor formation of introduction. Poor academic language or use of casual language	Topic discussed or aims stated. Good language used		Topic discussed or aims stated. Good language used	Topic & purpose clearly defined. Aims outlined. Clear academic language used	2
The introduction identifies the framework and structure (these can be informed by guidelines for the assignment or relevant theories for the topic being considered		No framework for framing the plan No structure outlined	Framework and structure outlined in the introduction but; 1. do not relate with the main discussion and arguments or 2. are not used for framing the main discussion/body		Framework and structure outlined in the introduction and are related with the main discussion but do not frame the structure of the discussion or vice versa	Framework and structure outlined in the introduction; are related with the main discussion and used for framing the structure of the discussion		Uses creativity in framing and structuring of the essay i.e. use of a work based scenarios as examples and conceptual frameworks	7
The studentdemonstrates a clear understanding of the topic area, context and issues being analyzed		No evidence of knowledge of the topic and context	Minimal evidence of knowledge of the topic area and context of issues being analyzed		Considerable evidence of knowledge of the topic and context of issues being analyzed	Significant evidence of knowledge of the topic and context of issues being analyzed		Demonstrates an outstanding level of knowledge for the topic area and context of issues being analyzed	10
Appropriate and clear use of relevant concepts and theories relevant theory and concepts are explained clearly and applied critically in analysis of an experience in a specific context		No theoretical concepts used	Theoretical concepts mentioned but not explained or used		Theoretical concepts clearly explained but not used appropriately	Theoretical concepts and conceptual frameworks explained and used appropriately		Theoretical concepts and conceptual frameworks explained and used appropriately Exceptional application of theories in the analysis with clear examples	20
Argument development: Idea development is logical and orderly, presenting a cohesive argument		The argument is not clear and not presented in a logical order	Has provided limited argument development with significant sections which are incoherent		The argument is clear/coherent but not in logical order	Has addressed the purpose of the assignment coherently and with some attempt to demonstrate imagination		Has addressed the purpose of the assignment comprehensively and imaginatively in an academic manner	20
There is evidence of critical thinking, indicating an ability in analysis and interpretation	Critical Thought	Either no evidence of literature being consulted or irrelevant to the assignment set	Literature is presented uncritically, in a purely descriptive way and indicates limitations of understanding		Clear evidence and application of readings relevant to the subject; uses indicative texts identified	Able to critically appraise the literature and theory gained from variety of sources, developing own ideas in the process		Has developed and justified using own ideas based on a wide range of sources which have been thoroughly analyzed, applied and discussed	15
	Academic Writing	Meaning unclear and/or grammar and/or spelling contain frequent errors	Meaning apparent, but language not always fluent (i.e. casual). Grammar and/or spelling contain errors		Language mainly fluent Grammar and spelling mainly accurate	Language fluent. Grammar and spelling accurate		High academic writing style appropriate to document. Grammar and spelling accurate.	10
Conclusion: A rational conclusion is offered and supported.		Unsubstantiated/invalid conclusions based on anecdote and generalization only, or no conclusions at all	Limited evidence of findings and conclusions supported by theory/literature		Evidence of findings and conclusions grounded in theory/literature	Good development shown in summary of arguments based in theory/literature		Analytical and clear conclusions well-grounded in theory and literature showing development of new concept	5
In text referencing – all text and diagrams are correctly referenced using appropriate referencing style.		Problems with more than 4 citation requirements	Problems with 3-4 citation requirement.		Problems with 2 citation requirement.	Problems with 1 citation requirement.		All citation requirements met	2
Reference List – current references (no more than 5 yrs old unless justified). Referenced using an appropriate referencing style.		Problems with more than 4 referencing requirements	Problems with 3-4 referencing requirement		Problems with 2 referencing requirement.	Problems with 1 referencing requirement		All referencing requirements met	2
The presentation of the paper is of an appropriate academic standard		Problems with more than 4 formatting requirements	Problems with 3-4 formatting requirement		Problems with 2 formatting requirement.	Problems with 1 formatting requirement		All formatting requirements met	2
Total									100
Out of 30%									30%

Note: A mark over 50% does not automatically mean that you have passed the paper if you have plagiarised

FORMATTING REQUIREMENTS:

Cover page as per Guide to Assignment Presentation (GAP) (Appendix A) including student declaration
Clearly stated title on cover page
Contents page as per GAP (with correct footer, as per Appendix B of GAP)
All pages numbered correctly (starting with page 1 on Introduction page)
Appropriate footer (Group Number, due date & page number)
Short, appropriate headings and subheadings, correctly numbered and formatted

CITATION REQUIREMENTS:

Correct citation style has been consistently used, use APA 6^th Edition as the recommended referencing style. Visit the Curtin Library homepage for guidelines on referencing
All facts that are not original thought have a citation provided
All components of citation are present
All components are in the correct order
Capitals are correct
Punctuation is correct
All direct quotes contain page number
All tables and graphs correctly cited
All citations are referenced in the reference list

REFERENCING REQUIREMENTS:

Correct citation style has been consistently used
References appropriate age and where more than 5 years old are justified
Credible sources of information used
All components of references are present (inc electronic source & access date)
All components are in the correct order
Punctuation is correct
Capitals & italics are correct
Alphabetical order & hanging indent is correct
All references are cited in the report