Health Care Organizational Management

  • 1: Explain how ethical theories and principles influence health care organizational management practice.
    • Identify the ethical principles that guide decision making in health care management.
    • Analyze the ethical dilemmas in health care management.
    • Explain evidence-based strategies to resolve ethical dilemmas in health care.
  • 2: Describe how external forces and internal organizational factors influence ethical health care management practices.
    • Describe the external and internal factors that guide health care management practices.
  •  3: Examine the role personal moral integrity plays in ethical leadership practice.
    • Explain how personal moral integrity guides ethical decision making in health care management.
  • 4: Communicate ideas effectively.

The health care system in the United States is in the process of being transformed from a patriarchal health care system to the currently emerging patient-centered care model. The patient cultural revolution, boosted by technological advances and increased access to health-related information, presents tremendous change and managerial challenges throughout the entire health care system. These changes affect direct patient care facilities as well as the organizations and administrative departments related to, and supporting, their efforts. The patient-centered care model has increased the need for a solid leadership understanding of the patient experience and an enhanced ability to measure, interpret, and report it accurately. Ethical challenges related to patient-centered care present additional considerations to the existing managerial task of balancing quality care and fiscal responsibility.

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