Frequently Asked Questions

FAQs
How can I place an order with essay-paper.com
• to place an order, you are only required to write the descriptions of the product by filling the given form, and leave your contact details such as email, phone number and physical address

How do I pay for the order I placed
• Clients can pay for the order using various methods which include online methods such as PayPal (Visa, Discover Card and American Express, MasterCard,)
How can I upload additional instruction files
•We offer you with various options for sending addition files. The first method is by uploading on your profile then sending the file to our email support. And the send option is contacting our live chat customer support representatives. However, make sure you indicate your order number.

What can do if I am not able to provide sources required by in assignment instructions
•When making, it is advisable to provide the details of the sources: but our writers have access to numerous scholarly materials online and also we provide our writers with the accounts to help them access many scholar sites such as IEEE and Science Direct.
How can I track the progress of my essay, research paper or dissertation
•Our writers frequently post the progress of the essay. However, if you want to track the progress you can directly contact the write via track order progress, or enjoy live chat with our support representatives.

How long does it take for a writer to complete my essay
• Our writers produce high quality and timely papers. The time taken depends on number of pages, research required as well as the time indicated by the requester.

How will I get my completed essay, term paper or research paper
• You can use two methods: downloading the completed research paper from your personal profile or we can send it to your email.

Can I change instructions of my essay, research paper or dissertation before its completion
• Our customers are free to change the instructions before the job is completed.

Our Writers
what are the qualifications of your writers
• We have strict recruitment and evaluations methods for our writers to ensure they are competent enough. Quality Assurance Department also carries out frequent evaluations to test the consistence of our writers on quality.
Do you have specialized writers in various fields
•We assign orders to our writers based on their line of specialization and passion. All our writers have at least a Masters degree and high experiences in writing industry, thus a guarantee for quality.

Is it possible to communicate with the writer while he/she is working on my order
• We have effective communication systems that allow clients to contact our writer 24/7.  This means, you can not only track the progress of your essay, but as well as upload additional materials at any time of the day or night.

Our Services
what is your pricing policy and services offered
• We offer all services related to writing including formatting, editing, for all academic levels and in all fields.

Can you help me with my dissertation, research paper, term paper or essay
• Yes, We have a team of highly trained and experienced writers to handle all types of orders for all fields and academic levels.
Will I get 2: 1 results for my order
• We guarantee 100% satisfaction, and our customers are free so request revisions for free.
In what format will I receive paper
• The formats depends with the clients requests, but our default format is Microsoft Office Word (.doc).
Will my research paper, essay, term paper or dissertation be delivered on time
• In addition to producing high quality papers, our team is committed to provide timely and well researched papers.
What if I am not satisfied with the essay, research paper or dissertation
• First we are among the top essay writing company with a team of high qualified writers thus quality is guaranteed. However, if you are not satisfied with the work, you can always be sure of countless free revisions to your satisfaction.
Will my essay, term paper, research paper or dissertation be plagiarism free
• We believe that plagiarism is not only a literature crime but a failure of disrespect to the literary world. This therefore means that we are dedicated to providing high quality and 100% plagiarism free paper.
How secure is the payment process Do you store Credit/Debit/Visa card data
• We maintain very strict and secure private policy for the information provided by the clients.

  • We prioritize your security and privacy and we assure total confidentiality personal details.
    General Questions
    Do you offer discounts
    • All returning customers are eligible for discounts. You can also contact our qualified Support team for further instructions.
    Do you have a refund policy
    •Our refund policy requires clients to request for refund within 3 days ones the order is completed. However, we usually urge our clients to use our free revision opportunity so as to helps our writes meet their quality.

What distinguishes us from other essay writing companies

  • We stand out from other essay writing companies because we provide quality and timely work with free revisions. With our team of experienced writes, our customers have a guarantee of getting value for their money. In addition, we are different in term so the communication systems, such as live chat, email support and direct contact to our writers, that we have put in place to ensure that customers all the support they need from our company.

What are the benefits of your essay writing services
• Apart from providing quality and timely research papers, we give our customers flexible options from making payment to tracking the work in progress. We have effective 24/7 customer support to ensure maximum customer experience.

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