Environment involves the physical and psychological aspects of the communication context. More than

the tables and chairs in an office, environment is an important part of the dynamic communication

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process. The perception of one’s environment influences one’s reaction to it. For example, Google is


famous for its work environment, with spaces created for physical activity and even in-house food service

around the clock. The expense is no doubt considerable, but Google’s actions speak volumes. The results

produced in the environment, designed to facilitate creativity, interaction, and collaboration, are worth

the effort.