Emotional Intelligence

Emotionally intelligent leaders are thought to perform better in the workplace, be happier and more dedicated to their organization, take advantage of emotions and use them to foresee major improvements in organizational functioning, improve decision making, solve problems, instill a sense of enthusiasm, excitement, trust and co-operation in other employees through interpersonal relationships.

Emotional Intelligence (El) is about undersatnding and accepting emotions as assets as they convey something. When managed intelligently, leaders gain incredible value from emotions and develop real self-efficacy. Emotional Intelligence helps leaders make better decisions and gain the full commitment and energy of those they lead.

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To show how El predicts performance, leaders in the Australian Tax office were studied by using their assessment tools, performance metrics and self-ratings.

Rosette (2005) found that cognitive ability predicted less than 2 % of the variation in performance and personality predicted nothing, while 25% of the performance variation was explained by EL