CUSTOMER RELATIONSHIP MANAGEMENT coursework

The word count should not exceed 1500 words (excluding references)

All sources should be acknowledged and appropriately cited within your work, following the University’s approved referencing conventions. [APA 6th ed]

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Font size should be point 12 using an ‘easy to read’ font, for example Calibri or Arial. Line spacing must be set at 1.5 with 4 cm margins all round. The Header must include your student number and the Footer must include a page number.