Business Process

What Is a Business Process?

We have all heard the term process before, but what exactly does it

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mean? A process is a series of tasks that are completed in order to

accomplish a goal. A business process, therefore, is a process that is

focused on achieving a goal for a business. If you have worked in a

business setting, you have participated in a business process. Anything

from a simple process for making a sandwich at Subway to building a

space shuttle utilizes one or more business processes.

Processes are something that businesses go through every day in order to

accomplish their mission. The better their processes, the more effective

the business. Some businesses see their processes as a strategy for

achieving competitive advantage. A process that achieves its goal in a

unique way can set a company apart. A process that eliminates costs can

allow a company to lower its prices (or retain more profit).

Documenting a Process

Every day, each of us will conduct many processes without even thinking

about them: getting ready for work, using an ATM, reading our email, etc.

But as processes grow more complex, they need to be documented. For

businesses, it is essential to do this because it allows them to ensure

control over how activities are undertaken in their organization. It also

allows for standardization: McDonald’s has the same process for building

a Big Mac in all of its restaurants.

The simplest way to document a process is to simply create a list. The list

shows each step in the process; each step can be checked off upon