• Outputs are important products, services, profits, and revenues: the What. • Outcomes create meanings, relationships, and differences: the Why – the difference made by the outputs and demonstrates how the lives of the “customers” were impacted. Something we can use to evaluate the success of the project. • Example: Let’s define outputs as the stuff we produce, be it physical or virtual, for a specific type of customer—say, car seats for babies. And let’s define outcomes as the difference our stuff makes—keeping your child safe in the car.

  • Outputs are important products, services, profits, and revenues: the What.
  • Outcomes create meanings, relationships, and differences: the Why – the difference made by the outputs and demonstrates how the lives of the “customers” were impacted. Something we can use to evaluate the success of the project.
  • Example: Let’s define outputs as the stuff we produce, be it physical or virtual, for a specific type of customer—say, car seats for babies. And let’s define outcomes as the difference our stuff makes—keeping your child safe in the car.

 

NAME OUTCOMES
Emily
  • Decreased travel time during peak periods.
  • Increased travel speed during peak periods.
Jackie
  • Optimal flow of traffic (when vehicles travel at a steady speed) is maintained throughout the day.
  • Less reported accidents
Stephanie
  • Infrastructure improvement from generated revenue
  • Improving quality of life for Rialto drivers (decreased stress, financially less vehicle maintenance, efficient mobility throughout the city)
Miguel
  • Decrease in accidents and speeding citations for drivers.
  • Increase safety in Rialto community for drivers and residents.
  • Less pollution and cleaner air
Joshua

 

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• Outputs are important products, services, profits, and revenues: the What. • Outcomes create meanings, relationships, and differences: the Why – the difference made by the outputs and demonstrates how the lives of the “customers” were impacted. Something we can use to evaluate the success of the project. • Example: Let’s define outputs as the stuff we produce, be it physical or virtual, for a specific type of customer—say, car seats for babies. And let’s define outcomes as the difference our stuff makes—keeping your child safe in the car.
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Exercise #1: Rialto Outcomes

  1. A steady flow of traffic is maintained throughout the day, with a decrease in travel time and increase in travel speed during peak periods.
  2. Transportation and product deliveries are more productive and reliable.
  3. Mass transit and infrastructure improvements are funded by generated revenue.
  4. Accidents associated to traffic congestion are minimized, and overall road safety is increased.
  5. Air pollution and other health risks associated to traffic congestion are minimized.
  6. Quality of life for Rialto drivers is improved (decreased stress, decreased chance of needing vehicle maintenance, increased efficiency in mobility throughout the city).